Delivery & returns

Information for shopping with SÓKARINA in Sri Lanka. Ordering is not yet open; confirmed delivery and returns terms will be published before checkout is enabled.

Delivery in Sri Lanka

Delivery areas

Our initial delivery plans focus on selected Colombo and Western Province areas.

Coverage: Confirmed at checkout when ordering opens
Charges: Shown in LKR before you place an order
Courier: Assigned when your parcel is dispatched

Delivery timing

Delivery estimates will depend on your address and the service available.

Dispatch: An estimate will be provided with your order
Arrival: Courier transit times may vary
Tracking: Details appear when added to your order

Outside our delivery area

International delivery is not currently offered.

Destination: Sri Lanka only
Coverage: An address must be in an enabled delivery area
Availability: Check your address before placing an order

Returns & exchanges

Returns

Our final returns policy will be published before we accept orders.

Time limit: To be confirmed before checkout opens
Eligibility: Conditions will be stated in the published policy
Refunds: Method and processing details will be confirmed

Exchanges

Size and style exchange terms are being finalised.

Requests: Follow the policy published at the time of your order
Availability: A replacement depends on stock
Charges: Any applicable costs will be disclosed

When you need assistance

Keep your order reference and details of the issue together.

Step 1: Check the published returns instructions
Step 2: Request guidance before sending an item
Step 3: Keep the return tracking details

About your parcel

On arrival

Check the item and packaging when your parcel arrives. Keep photographs if something is damaged or incorrect.

Track an order

Use your order reference and access code to view the status recorded by SÓKARINA. Courier updates may appear separately through a tracking link.

Delivery details

Check the recipient name, telephone number and address carefully before ordering.

Need further information?

Our service contact details and final delivery and returns terms will be added before checkout opens.

Read our FAQ View the size guide Track an order